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True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career - David H. Maister January 1, 1997 PDF  BOOKS
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True Professionalism: The Courage to Care about Your People, Your Clients, and Your Career
Author: David H. Maister
Year: January 1, 1997
Format: PDF
File size: PDF 1.5 MB
Language: English



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True Professionalism: The Courage to Care About Your People, Your Clients, and Your Career In his groundbreaking book, "True Professionalism David Maister, the world's leading consultant to professional service firms, challenges professionals to rethink their approach to their work and the way they interact with their clients and colleagues. He argues that simply following the rules and meeting expectations is not enough; instead, professionals must embrace a deeper level of commitment and care for their clients, their people, and their own careers. This approach is not only ethical, but it also leads to greater commercial success. The Book's Central Message Maister's central message is that true professionalism is not just about doing the right thing, but also about caring about the people we serve and the work we do. He emphasizes that this approach is not limited to the legal or medical professions, but rather applies to all professional services, including accounting, finance, architecture, engineering, and more.
Истинный профессионализм: мужество заботиться о своих людях, своих клиентах и своей карьере В своей новаторской книге «Истинный профессионализм» Дэвид Майстер, ведущий мировой консультант профессиональных сервисных фирм, бросает вызов профессионалам, чтобы переосмыслить их подход к своей работе и то, как они взаимодействуют со своими клиентами и коллегами. Он утверждает, что простого следования правилам и удовлетворения ожиданий недостаточно; вместо этого профессионалы должны принять более глубокий уровень приверженности и заботы о своих клиентах, своих людях и своей карьере. Такой подход не только этичен, но и ведет к большему коммерческому успеху. Центральное послание книги Мейстер заключается в том, что истинный профессионализм заключается не только в том, чтобы делать правильные вещи, но и в заботе о людях, которым мы служим, и о работе, которую мы выполняем. Он подчеркивает, что такой подход не ограничивается юридическими или медицинскими профессиями, а скорее касается всех профессиональных услуг, включая бухгалтерский учет, финансы, архитектуру, инжиниринг и прочее.
vrai professionnalisme : le courage de prendre soin de son personnel, de ses clients et de sa carrière Dans son livre pionnier « vrai professionnalisme », David Meister, le principal consultant mondial des cabinets de services professionnels, lance un défi aux professionnels pour repenser leur approche de leur travail et leur façon d'interagir avec leurs clients et collègues. Il soutient qu'il ne suffit pas de suivre les règles et de répondre aux attentes ; les professionnels devraient plutôt adopter un niveau plus profond d'engagement et de préoccupation envers leurs clients, leur personnel et leur carrière. Cette approche n'est pas seulement éthique, mais mène également à un plus grand succès commercial. message central du livre de Meister est que le vrai professionnalisme ne consiste pas seulement à faire les bonnes choses, mais aussi à prendre soin des personnes que nous servons et du travail que nous accomplissons. Il souligne que cette approche ne se limite pas aux professions juridiques ou médicales, mais concerne plutôt tous les services professionnels, y compris la comptabilité, la finance, l'architecture, l'ingénierie, etc.
Verdadero profesionalismo: el coraje para cuidar a sus personas, a sus clientes y a su carrera En su libro pionero «Verdadero profesionalismo», David Meister, el principal consultor mundial de firmas de servicios profesionales, reta a los profesionales a replantearse su enfoque de su trabajo y cómo interactúan con sus clientes y colegas. Argumenta que simplemente seguir las reglas y satisfacer las expectativas no es suficiente; en cambio, los profesionales deben asumir un nivel más profundo de compromiso y preocupación por sus clientes, sus personas y sus carreras. Este enfoque no sólo es ético, sino que también conduce a un mayor éxito comercial. mensaje central del libro de Meister es que el verdadero profesionalismo no es sólo hacer las cosas correctas, sino también cuidar a las personas a las que servimos y el trabajo que hacemos. Subraya que este enfoque no se limita a las profesiones jurídicas o médicas, sino que se refiere a todos los servicios profesionales, incluidos la contabilidad, las finanzas, la arquitectura, la ingeniería y otros.
Il vero professionismo: il coraggio di prendersi cura delle proprie persone, dei propri clienti e della propria carriera Nel suo innovativo libro, «La vera professionalità», David Meister, consulente mondiale di servizi professionali, sfida i professionisti per ripensare il loro modo di lavorare e il modo in cui interagiscono con i loro clienti e colleghi. Sostiene che seguire le regole e soddisfare le aspettative non è sufficiente; invece i professionisti dovrebbero accettare un livello più profondo di impegno e cura per i loro clienti, per la loro gente e per la loro carriera. Questo approccio non solo è etico, ma porta anche a un maggiore successo commerciale. Il messaggio centrale del libro di Meister è che la vera professionalità non è solo fare le cose giuste, ma anche prendersi cura delle persone che serviamo e del lavoro che svolgiamo. Sottolinea che questo approccio non si limita alle professioni legali o mediche, ma riguarda tutti i servizi professionali, tra cui contabilità, finanza, architettura, ingegneria e altro.
Wahre Professionalität: Der Mut, sich um seine Mitarbeiter, seine Kunden und seine Karriere zu kümmern In seinem bahnbrechenden Buch „Wahre Professionalität“ fordert David Meister, der weltweit führende Berater professioneller Dienstleistungsunternehmen, Fachleute dazu auf, ihre Herangehensweise an ihre Arbeit und die Art und Weise, wie sie mit ihren Kunden und Kollegen interagieren, neu zu überdenken. Er argumentiert, dass das bloße Befolgen der Regeln und das Erfüllen der Erwartungen nicht ausreicht; Stattdessen müssen Fachleute ein tieferes Maß an Engagement und Fürsorge für ihre Kunden, ihre Mitarbeiter und ihre Karriere übernehmen. Dieser Ansatz ist nicht nur ethisch, sondern führt auch zu größerem kommerziellen Erfolg. Die zentrale Botschaft von Meister's Buch ist, dass wahre Professionalität nicht nur darin besteht, das Richtige zu tun, sondern sich auch um die Menschen zu kümmern, denen wir dienen, und um die Arbeit, die wir leisten. Er betont, dass dieser Ansatz nicht auf juristische oder medizinische Berufe beschränkt ist, sondern alle professionellen Dienstleistungen betrifft, einschließlich Buchhaltung, Finanzen, Architektur, Ingenieurwesen und mehr.
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Gerçek Profesyonellik: İnsanlarınıza, Müşterilerinize ve Kariyerinize Bakma Cesareti Çığır açan True Professionality kitabında, profesyonel hizmet firmaları için dünyanın önde gelen danışmanı David Meister, profesyonelleri işlerine yaklaşımlarını ve müşterileri ve meslektaşları ile nasıl etkileşime girdiklerini yeniden düşünmeye zorluyor. Sadece kurallara uymanın ve beklentileri karşılamanın yeterli olmadığını savunuyor; Bunun yerine, profesyoneller daha derin bir bağlılık seviyesini benimsemeli ve müşterileri, insanları ve kariyerleri için özen göstermelidir. Bu yaklaşım sadece etik değil, aynı zamanda daha büyük ticari başarıya da yol açar. Meister'in kitabının ana mesajı, gerçek profesyonelliğin sadece doğru şeyi yapmakta değil, hizmet ettiğimiz insanlara ve yaptığımız işe özen göstermekte yattığıdır. Bu yaklaşımın yasal veya tıbbi mesleklerle sınırlı olmadığını, bunun yerine muhasebe, finans, mimarlık, mühendislik ve daha fazlası dahil olmak üzere tüm profesyonel hizmetleri ilgilendirdiğini vurguluyor.
الاحتراف الحقيقي: الشجاعة لرعاية شعبك وعملائك وحياتك المهنية في كتابه الرائد True Professionalism، يتحدى David Meister، المستشار الرائد في العالم لشركات الخدمات المهنية، المهنيين لإعادة التفكير في نهجهم في عملهم وكيف يتفاعلون مع عملائهم وزملائهم. ويقول إن مجرد اتباع القواعد وتلبية التوقعات لا يكفي ؛ بدلاً من ذلك، يجب على المهنيين تبني مستوى أعمق من الالتزام والرعاية لعملائهم وشعبهم ومهنهم. هذا النهج ليس أخلاقيًا فحسب، بل يؤدي أيضًا إلى مزيد من النجاح التجاري. الرسالة المركزية لكتاب مايستر هي أن الاحتراف الحقيقي لا يكمن فقط في فعل الشيء الصحيح، ولكن في رعاية الأشخاص الذين نخدمهم والعمل الذي نقوم به. ويشدد على أن هذا النهج لا يقتصر على المهن القانونية أو الطبية، بل يتعلق بجميع الخدمات المهنية، بما في ذلك المحاسبة والمالية والهندسة المعمارية والهندسة وغير ذلك.

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